Account Responsibilities
- Clients manage user onboarding, role assignment, and credential security.
- Unauthorized access attempts must be reported through defined channels.
- Usage must align with institutional policy and applicable regulations.
LEGAL / TERMS OF SERVICE
Terms of Service
These Terms of Service describe the operational framework for using Zyemed products and services. Final contractual obligations are defined in signed agreements, statements of work, and supporting policies.
Service use is governed by approved organizational accounts and authorized users.
Clients are responsible for lawful usage aligned with healthcare and privacy regulations.
Zyemed maintains service-level commitments, support pathways, and change controls.
Commercial, security, and liability terms are finalized in customer agreements.
Service Delivery
- Platform updates follow staged release and change notification practices.
- Support and incident management are provided through agreed response models.
- Planned maintenance windows are communicated in advance when possible.
Legal and Commercial Terms
- IP rights remain with respective owners unless otherwise agreed in writing.
- Fees, payment terms, and renewal structures are contract-specific.
- Termination and data transition processes follow agreement provisions.
Review Contractual Terms with Our Team
For procurement and legal reviews, request the latest commercial and service documentation.