Information we collect
We may collect contact details, organisation and role information, enquiry content, technical website logs and information supplied during an implementation or support relationship. Clinical information handled within an institutional deployment is governed by the applicable client agreement and deployment design.
How information is used
We use information to respond to enquiries, assess workflows, provide contracted services, maintain security, improve products and meet legal obligations. We do not use patient information for unrelated marketing.
Legal basis and responsibilities
The applicable basis and the roles of institution and service provider depend on the relationship, purpose and jurisdiction. These responsibilities must be defined in the relevant agreement.
Sharing and international processing
Information is only shared with authorised personnel and approved service providers where necessary. Hosting location, data residency and cross-border processing requirements are defined for each deployment.
Retention and security
Information is retained only as required for its purpose, contractual commitments and applicable obligations. Zyemed applies access, logging, transfer and other safeguards according to the selected service.
Your rights and contact
Requests concerning access, correction, deletion or other applicable data rights can be sent to info@zyemed.com. Identity and authority may need to be verified before a request is completed.
Professional review
This website policy is operational guidance and should be reviewed by a qualified legal or data-protection professional before final production publication.